1. What is FCMB Non-Resident Nigerian Banking?

It is a service designed for Nigerians living outside Nigeria to access banking services in Nigeria from abroad. It provides investment opportunities in Nigeria among other benefits.

2. Who is eligible for this service?

Any Nigerian that resides outside Nigeria.

3. Can I open a business account since I run a small business abroad?

No. The service is available only for individuals.

4. What type of accounts can I open?

An FCMB Savings account.

5. What should I do as I have completed the application form but yet to receive my account Number?

Please call our 24/7 Contact Centre on 012798800 or send an email to premiumbanking@fcmb.com

6. What do I require to open an account?

A scanned copy of your signature and passport photograph. Kid’s passport and birth certificate will be required if opening account for a minor.

7. Do I have to get a Notary Public to certify my documents?

Yes, you can also certify documents at Nigerian Embassies or your local bank.

8. How do I manage my account while I am abroad?

You can securely view/operate your account from the FCMB New Mobile App and the internet (FCMB Online Personal version). You can also get a debit card to carry out transactions using the account from any country.
Our dedicated helpdesk will also attend to all your needs.

9. How do I get a debit card?

You will be contacted once your account is opened. Alternatively, you can always send your request to premiumbanking@fcmb.com

10. How can I transfer money into my account?

You can fund your account using any of the following methods:


• Direct funds transfer from your account abroad into the FCMB account. (Details of the bank’s correspondent bank will be sent to you)
• Direct credit (cash or cheque) into your account at any branch of the bank in Nigeria.
• You can visit any Western Union/MoneyGram agent or other accredited Money Transfer operator in your country to transfer funds into your account.
11. Do I need a token to conclude any transfer on internet banking?

No. However, you can request for a token if desired. We also have a mobile token app that can be downloaded on your phone.

12. Will my account be opened if I do not have/provide my BVN when filling out an application?

No, it will not, as BVN is mandatory. You can always contact us to provide your BVN if you are already registered or register for the BVN if you have not done this before.

13. I already have an FCMB account. Can I still open another account?

You can open only one account for yourself on the online account opening platform.
Please contact us to open additional accounts.

14. How do I get my BVN

As a Nigerian living abroad, You can get your BVN done at any of the centres listed here with the following documents:


• A valid means of identification e.g. Current International Passport, Driver’s License/National ID Card.
• One recent passport photograph

This enrolment process is done only once and your BVN is linked to all your Bank Accounts across all Nigerian Banks.
The BVN solution is an initiative of the Central Bank of Nigeria to ensure accountability, protect Bank Customers’ Account from unauthorized access, reduce exposure to fraud, check identity theft, enhance credit advancement to Bank Customers, and also encourage Financial Inclusion.

15. Who should I contact if I have any other questions?

For more information on our products and services, please call our 24/7 Contact Centre on 012798800. Alternatively send an email to premiumbanking@fcmb.com

Online Integrated Solution (OIS)

1. London: OIS Services, 56-57 Fleet Street, London EC4Y 1JU, UK Opening times: Mon, Tues, Thurs, and Fri (9:00-12:00 then 14:00-16:00). Wednesday (9:30-12.00 then 14:00-16:00) 30 pounds enrolment fee. (Card payment only.) Tel: +44 (0) 20 7832 0001
2. Leicester: OIS Services, St Georges House, 6 St Georges Way, Leicester LE1 1SH, UK Opening Times: Monday to Friday (9am - 4pm) 30 pounds enrolment fee. (Card payment only.) Tel: +44 (0) 7495 002 032
3. Beirut: OIS Services, Jnah-Beirut Opposite Rafik Hariri University Hospital Mais 6 Building- 3Rd Floor P.O.Box 9 UNESCO Opening Times: 9am-4pm Enrollement fee: $45 or 68000 Lebanese Pounds Help Desk: infobeirut@oisservices.com Tel: 009611845138
4. Washington: OIS, Washington DMV, 11900 Parklawn Drive, Suite 160, Rockville, MD, 20852. Opening times: Monday to Friday (9:00am - 4:00pm) $45 enrolment fee. Payment method: Money order in favour of Online Integrated Solutions Inc. Tel: +1 301-231-7000
5. Dubai: OIS SERVICES,22A (22nd floor), Silver Tower, Cluster I, Jumeirah Lake Towers, Dubai, U.A.E. Opening times: Sunday to Thursday (9:00am - 4:00pm) 180 AED enrolment fee. Tel: +971 4 276 5448
6. Johannesburg: OIS SERVICES, 6 Bolton Road Parkwood Rosebank, 2193. Johannesburg, SA. Opening times: Mon, Tue, Thurs, Fri (9am-4.30pm), Wed (10am to 4.30pm) R615 enrolment fee. Payment method: Debit/Credit Card Tel: +27 112682376; +27 112682470
7. Beijing: OIS SERVICES, Unit 1 Suite 1801, Kun Sha Building, 16 Xin Yuan Li Str, Chaoyang District, Beijing PRC. Opening times: Monday to Friday (9am - 4pm) RMB300 enrolment fee. Tel: +86-1084004549
8. Shanghai: OIS SERVICES, Room 2025, 22/F, Catic Building, 212 Jiangning Road, Jing'an District, Shanghai, PRC. Opening times: Monday to Friday (9am - 4pm). RMB300 enrolment fee. Tel: +86-2122306696
9. Guangzhou: OIS SERVICES, Unit 27/28, 41st Floor, R&F To-Win Building,30 Huaxia Rd, Tianhe District, Guangzhou PRC. Opening times: Monday to Friday (9am - 4pm). RMB300 enrolment fee. Tel: +862089196634
10. Atlanta: OIS Services, Suite 204, 918 Holcomb bridge road, Roswell, Atlanta, GA 30076 Opening times: Monday to Friday (9:00am - 4:00pm). $45 enrolment fee. Payment method: Money order in favour of Online Integrated Solutions Inc. Tel: +1 678 514 3263
11. Houston: OIS Services, Suite 745, 9894 Bissonnet Street, Houston, TX 77036. Opening times: Monday to Friday (9:00am - 4:00pm). $45 enrolment fee. Payment method: Money order in favour of Online Integrated Solutions Inc. Tel: +1 713-771-1871
12. New Delhi: OIS Services, C/O Central Board of Irrigation & Power Plot No. 4, Ground Floor, Institutional Area Opp.: Sarvodaya School Malcha Marg, Chanakyapuri New Delhi 110021, Delhi, India. Opening times: Monday to Friday (10:00am - 4:00pm). Rs3420 enrolment fee. Tel: +91 880 053 0119
13. Rome: Online Integrated Solutions S.R.L., Via Sicilia, 30 00187 Rome, Italy. Opening times: Monday to Friday (10am - 4pm). €40 enrolment fee. Payment method: Credit or Debit card only
14. Los Angeles: OIS Services, Suite 302, 11222 S. La Cienega Blvd Inglewood, CA. 90304. Opening times: Monday to Friday (9:00am - 4:00pm). $45 enrolment fee. Payment method: Money order in favour of Online Integrated Solutions Inc. Tel: +1 213 705 2978
15. New York: 370 Lexington Ave, Suite 1505 New York, NY 10017. Opening times: Monday to Friday (9:00am - 4:00pm). $45 enrolment fee. Payment method: Credit or Debit Card, Money order in favour of Online Integrated Solutions Inc. Tel: +1 917 900 1114.
16. Paris: 7 Rue Daru 75008 Paris, France (1st Floor). Opening times: Monday to Friday (9:00am - 12:30pm and 1:30pm - 4:00pm). €40 enrolment fee. Payment method: Cash. Tel: +3 3758 077 611
17. Kuala Lumpur: 36.01 Level 36 Menara Citibank, 165 Jalan Ampang 50450 Kuala Lumpur, Malaysia Opening times: Monday to Friday (9:00am - 12:00pm and 1:00pm - 5:00pm). RM200 enrolment fee. Tel: +60321697000, +60321697003
18. Ankara: OIS Services Danismanlik Ltd. Sri Kazim Ozalo MH. Koza SK. No:35/3 Cankaya/Ankara Opening times: Monday-Friday 9:30am-1:00pm then 2:00pm-4:00pm. 130 Turkish Lira enrolment fee. Payment method: Cash or Card. Tel: 00903124382175, 00903124382176
19. The Hague: OIS Services First Floor Koningin Juliana Plein 10 2595 AA Den Haag Central Station, The Netherlands. €40 enrolment fee. Opening times: Monday to Friday (9am to 5pm). Email: infothehague@oisservices.com. Telephone no: 0031708915324

VFS

1. AUSTRALIA - MELBOURNE
   VFS Global (BVN Enrolment Centre) Suite 4, Level 12, 55 Swanston Street, Melbourne, Victoria - 3000
2. KENYA - NAIROBI
   VFS Global (BVN Enrolment Centre) 5th Floor, Parkfield Building, Muthangari Drive, Off Waiyaki Way, Westlands, Nairobi
3. NEW ZEALAND – AUCKLAND
   VFS Global (BVN Enrolment Centre) 87-89 Albert Street, Ground Level, Suite 2, Auckland 1010, New Zealand
4. SAUDI ARABIA – RIYADH
   VFS Global, Dove Plaza (Hyper Panda), Umm Al Hamam Street, Riyadh
5. INDIA - MUMBAI
   VFS Global (BVN Enrolment Centre) Urmi Axis Building, Third Floor, Behind Famous Studio, Opp. E Moses Road
6. CANADA - VANCOUVER
   VFS Global (BVN Enrolment Centre) 580 Hornby Street – Unit 440 Vancouver, BC, V6C 3B6 Canada

AVANTE

1. Dallas, TX, USA (Permanent location) Accondu Consulting 9450 Skillman Street Suite #120 Dallas, TX, 75243. Hours: Mon-Fri 9:00AM to 5:00PM, by appointment only. E-mail: tx@avanteglobalservices.com +1 (214) 763 5409
2. New Jersey, USA (Permanent location) 70 Washington Road Princeton Junction, NJ 08550. Hours: M-F 9:00AM to 3:00PM. E-mail: nj@avanteglobalservices.com +1609 799 8896
3. Shenzhen, China (Permanent location) Avante Electronic Technology (Shenzhen) Co., Ltd. 3/F, Building 7, Industrial Zone, Citang Village, Shang Mei Lin, Shenzhen, China. Hours: M-F 9:00AM to 5:00PM. E-mail: sz@avanteglobalservices.com +0755-83763739.
4. Dar Es Salaam, Tanzania (Permanent location) Suite B106, 1st floor Alwahda Business Complex Bibi Titi Mohamed Road, Opp. Mnanzi Mmoja bus stop City Center, Dar es Salaam, Tanzania Hours: M-F 9:00AM to 5:00PM, Sat 09:00AM to 2:00PM. E-mail: tz@avanteglobalservices.com +255766583871